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Supervisory Activities
Supervisory activities are used for examining and investigating companies.
SES Examinations and Investigations Resources for Companies
Responding to examinations and investigations in State Examination System (SES).
QuickIR
QuickIR is an SES feature that allows your company to browse through the standard information requests (IRs) in the State Examination System (SES) and prepare your responses to the IRs in advance of an upcoming examination of your company in SES.
Viewing QuickIR Responses
Information about how you can see QuickIR responses to information requests that are associated to an SES Work Program or those that have been retired from the system.

Supervisory Activities
Supervisory activities are used for examining and investigating companies.
- SES Examinations and Investigations Resources for Agencies
  How to initiate and manage examinations and investigations of supervised companies.
- SES Examinations and Investigations Resources for Companies
  Responding to examinations and investigations in State Examination System (SES).
  - Job Aid: Your First Examination in SES
    This job aid serves as a guide for company users to complete the setup process for their company (i.e., company enrollment) and respond to an exam in the State Examination System (SES).
  - Managing Company Supervisory Activity Participants
    Company participants on a Supervisory Activity can be added or removed at any time until the Examination or Investigation is Closed. You can also update user roles on an SA or reassign the company lead.
  - Leveraged or Accepted Supervisory Activities
    You may receive notifications that an agency is leveraging another agency’s Supervisory Activity for your company. Or you may receive notifications from SES indicating that an agency has accepted aSupervisory Activity) for your company.
  - Information Requests
    Information Request (IR) are used by the examining or investigating agency to obtain information relevant to the supervisory activity. Your company lead can respond to these information requests directly or assign them to other participants at your company.
  - Responding to Loan Requests
    After an agency sends you loan requests, you can add responses to those loan request and assign those loan requests to other participants on your supervisory activity.
  - Transaction Requests for Companies
    Transaction requests in SES allow agency users to initiate and manage formal requests related to specific transactions during a money services business (MSB) examination. Unlike information requests or loan requests, which target broader data or document categories, transaction requests focus on obtaining evidence tied to individual transactions, supporting detailed analysis and issue identification throughout the examination lifecycle.
  - Matters Requiring Attention
    Matters Requiring Attention (MRA) are areas of concern which the examining or investigating agency expects to be addressed at the close of the Supervisory Activity. This section describes how to repsond to MRAs and, if you require more time, to request an extension of the due date.
  - Report of Examination
    The examining or investigating agency will present a Report of Examination (ROE) at the completion of the supervisory activity. Your company may be allowed to respond to the report.
  - Reviewing Closure Materials
    At the conclusion of a supervisory activity (SA) for your company, an agency can add comments or closure documents. If comments or closure documents are added to your company’s SA, they can be accessed on the Closure Materials tab for the SA.
  - QuickIR
    QuickIR is an SES feature that allows your company to browse through the standard information requests (IRs) in the State Examination System (SES) and prepare your responses to the IRs in advance of an upcoming examination of your company in SES.
    - Finding the Library ID for an IR within an SA
      This topic explains how to find the Library ID for Information Request (IR) within a Supervisory Activity. This helps you to determine which IRs are standard IRs for which you can enter a QuickIR response.
    - Viewing QuickIR Responses
      Information about how you can see QuickIR responses to information requests that are associated to an SES Work Program or those that have been retired from the system.
    - Adding a QuickIR Response
      This topic explains how to add a QuickIR response to a standard information request (IR).
    - Updating a QuickIR Response
      This procedure explains how to modify your prepared response to a standard IR.
    - Managing Expired QuickIR Responses
      You can extend the expiration for responses that have expired. Expired responses can no longer be associated to IRs as part of an examination.
    - Associating QuickIR Responses to an Information Request During a Supervisory Activity
      All participants on a supervisory activity can associate a QuickIR response to an information request.
    - Saving an Information Request Response as a QuickIR Response During a Supervisory Activity
      Only the company lead can save an Information Request (IR) response as a QuickIR response during a Supervisory Activity.
- Capturing Communications Between Agency and Company
  The Interactions page serves as a place where communication between the agency and company is captured. This includes emails, phone calls, meetings, physical mail and other miscellaneous forms of communication specific to the supervisory activity.
- SES Supervisory Activity Reports
  SES has several reports that allow you to view staff workload, plan assignments, identify supervisory activities with no examiners assigned, and view the progress or status of supervisory activites and responses to information requests.

Viewing QuickIR Responses

Information about how you can see QuickIR responses to information requests that are associated to an SES Work Program or those that have been retired from the system.

There are a few unique filters and icons within QuickIR that allow you to see QuickIR responses to information requests (IRs) that are associated to an SES Work Program or those that have been retired from the system.

Viewing IRs Associated to an SES Work Program

IRs in QuickIR that are associated to an SES Work Program are signified by a green badge icon in the Library IR ID column. See SES Work Programs for more information.

IR work prgram badge indicator

Viewing Retired IRs

Standard IRs available to company users in QuickIR go through a substantive review by state regulators that can result in IRs being retired from the system. Company users with at least one response associated to a standard mortgage IR will receive a single notification when the old standards are removed from the system. Any responses associated with IRs that have been retired will be marked with a red "X" icon in the Library IR ID column. You must select the Show Retired? filter to see these responses.

Show retired filter in QuickIR

Retired IR icon in QuickIR

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.