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Account Administration
User and record management, agency profiles, and staffing activity reports.
Managing Agency User Accounts
Creating and managing user accounts, tracking user activity and workload, and managing the agency profile.
Managing the Agency Profile
When managing the Agency Profile in SES, you can update the business types and business activities supervised, manage your agency's authority for SA-related decisions, as well as manage email domains.
Managing Agency Authority in SES Agency Profile
How to manage your agency's authority for supervisory activity-related decisions.

Account Administration
User and record management, agency profiles, and staffing activity reports.
- Managing Agency User Accounts
  Creating and managing user accounts, tracking user activity and workload, and managing the agency profile.
  - Creating and Removing Agency Users
    In order to access SES, users must first have an account and be assigned the appropriate roles.
  - Managing Agency User Accounts
    When managing user accounts in SES, you can update user profiles, update roles and groups, reset passwords, and unlock accounts.
  - Agency User Work Information
    SES Provides you with access to information about agency user skillset, workload, and history.
  - Managing the Agency Profile
    When managing the Agency Profile in SES, you can update the business types and business activities supervised, manage your agency's authority for SA-related decisions, as well as manage email domains.
    - Updating Business Types and Business Activities Supervised
      The Agency Profile includes information about the types of businesses and activities over which the ageny has supervision. The account administrator for the agency can update this information, to help other agencies using SES for similar purposes to locate appropriate contacts.
    - Managing Agency Authority in SES Agency Profile
      How to manage your agency's authority for supervisory activity-related decisions.
    - Managing Agency Email Domains
      You can manage the email domains associated with your agency in SES. The system verifies your agency’s users’ information against the email domain entered in this section.
  - Verifying Agency Users
    Every month, the account administrators at each agency must verify its users in SES. Account administrators are expect to review their agency’s existing users and remove access for anyone that no longer needs it.
- Managing Company Users
  Create, remove, and administer users for your company, including third-party uers.

Managing Agency Authority in SES Agency Profile

How to manage your agency's authority for supervisory activity-related decisions.

About this task

SES account administrators can manage their agency's authority for SA-related decisions via the Agency Profile.

This is where you can indicate if your agency can accept or leverage SAs conducted by other agencies in SES.

Note: Selections made in Manage Agency Authority do not impact workflows throughout SES.

Procedure

Click Manage Agency Profile on the homepage.
Select Related Actions.
Click Manage Agency Authority.
Indicate Yes or No for the questions about your agency's authority to accept or leverage SAs conducted by other agencies.
Click Update Authority.

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.