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Account Administration
User and record management, agency profiles, and staffing activity reports.
Managing Agency User Accounts
Creating and managing user accounts, tracking user activity and workload, and managing the agency profile.
Managing the Agency Profile
When managing the Agency Profile in SES, you can update the business types and business activities supervised, as well as manage email domains.

Account Administration
User and record management, agency profiles, and staffing activity reports.
- Managing Agency User Accounts
  Creating and managing user accounts, tracking user activity and workload, and managing the agency profile.
  - Creating and Removing Agency Users
    In order to access SES, users must first have an account and be assigned the appropriate roles.
  - Managing Agency User Accounts
    When managing user accounts in SES, you can update user profiles, update roles and groups, reset passwords, and unlock accounts.
  - Agency User Work Information
    SES Provides you with access to information about agency user skillset, workload, and history.
  - Managing the Agency Profile
    When managing the Agency Profile in SES, you can update the business types and business activities supervised, as well as manage email domains.
    - Updating Business Types and Business Activities Supervised
      The Agency Profile includes information about the types of businesses and activities over which the ageny has supervision. The account administrator for the agency can update this information, to help other agencies using SES for similar purposes to locate appropriate contacts.
    - Managing Agency Email Domains
      You can manage the email domains associated with your agency in SES. The system verifies your agency’s users’ information against the email domain entered in this section.
  - Verifying Agency Users
    Every month, the account administrators at each agency must verify its users in SES. Account administrators are expect to review their agency’s existing users and remove access for anyone that no longer needs it.
- Managing Company Users
  Create, remove, and administer users for your company, including third-party uers.

Managing the Agency Profile

When managing the Agency Profile in SES, you can update the business types and business activities supervised, as well as manage email domains.

Note: The Agency Profile information is pulled from the Profile System of State Regulatory Agencies. If the profile information needs to be updated, please contact the Profile POC. Only a user assigned the account administrator role can access the actions within the agency profile.

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.