Complaint Categories
Complaint categories describe the specific subject addressed by the complaint, such as identity theft, refunds, overdraft fees, credit reporting, etc.
- Account Closed/Account Locked
- Advertising Practices
- Credit Reporting
- Customer Service
- Deceptive Practices
- Direct Deposit
- Discharge
- Disclosures
- Discrimination
- Dispute of Debt/Wrong Consumer
- Escrow Account
- Foreign Transmittal Agency
- Fraud
- Funding Delays
- HELOC
- Identity Theft
- Insurance Premiums
- Interest Rate
- Investment/Commercial
- License Status
- Loan Originator
- Modification Request
- Mortgage Foreclosure
- Mortgage Payoff
- Mtg. Application Fees
- Mtg. Points
- No Jurisdiction
- No Signature Received
- Online Banking
- Other Fee Type Not Listed
- Overdraft Fees
- Payment Dispute
- Personal Loan
- Rate Lock
- Rate Lock Fees
- Refund
- Request for Debt Validation
- Savings Account
- Savings Account Fees
- Service Fees
- Title Insurance
- Trust Accounts
- Unauthorized Transaction
- Underwriting
- Unlicensed Activity