Complaint Categories

Complaint categories describe the specific subject addressed by the complaint, such as identity theft, refunds, overdraft fees, credit reporting, etc.

  • Account Closed/Account Locked
  • Advertising Practices
  • Credit Reporting
  • Customer Service
  • Deceptive Practices
  • Direct Deposit
  • Discharge
  • Disclosures
  • Discrimination
  • Dispute of Debt/Wrong Consumer
  • Escrow Account
  • Foreign Transmittal Agency
  • Fraud
  • Funding Delays
  • HELOC
  • Identity Theft
  • Insurance Premiums
  • Interest Rate
  • Investment/Commercial
  • License Status
  • Loan Originator
  • Modification Request
  • Mortgage Foreclosure
  • Mortgage Payoff
  • Mtg. Application Fees
  • Mtg. Points
  • No Jurisdiction
  • No Signature Received
  • Online Banking
  • Other Fee Type Not Listed
  • Overdraft Fees
  • Payment Dispute
  • Personal Loan
  • Rate Lock
  • Rate Lock Fees
  • Refund
  • Request for Debt Validation
  • Savings Account
  • Savings Account Fees
  • Service Fees
  • Title Insurance
  • Trust Accounts
  • Unauthorized Transaction
  • Underwriting
  • Unlicensed Activity