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Supervisory Activities
Supervisory activities are used for examining and investigating companies.
SES Examinations and Investigations Resources for Companies
Responding to examinations and investigations in State Examination System (SES).
Information Requests
Information Request (IR) are used by the examining or investigating agency to obtain information relevant to the supervisory activity. Your company lead can respond to these information requests directly or assign them to other participants at your company.
Responding to Supervisory Activity Information Requests
The initial set of IRs accompany the SA when it is first sent to the company. The Company Lead can respond to the IRs or assign the IRs to company SA participants.
Exporting a List of Information Requests
You can export the list of information requests sent to your company to an Excel® spreadsheet.

Supervisory Activities
Supervisory activities are used for examining and investigating companies.
- SES Examinations and Investigations Resources for Agencies
  How to initiate and manage examinations and investigations of supervised companies.
- SES Examinations and Investigations Resources for Companies
  Responding to examinations and investigations in State Examination System (SES).
  - Job Aid: Your First Examination in SES
    This job aid serves as a guide for company users to complete the setup process for their company (i.e., company enrollment) and respond to an exam in the State Examination System (SES).
  - Managing Company Supervisory Activity Participants
    Company participants on a Supervisory Activity can be added or removed at any time until the Examination or Investigation is Closed. You can also update user roles on an SA or reassign the company lead.
  - Leveraged or Accepted Supervisory Activities
    You may receive notifications that an agency is leveraging another agency’s Supervisory Activity for your company. Or you may receive notifications from SES indicating that an agency has accepted aSupervisory Activity) for your company.
  - Information Requests
    Information Request (IR) are used by the examining or investigating agency to obtain information relevant to the supervisory activity. Your company lead can respond to these information requests directly or assign them to other participants at your company.
    - File Sharing Links
      SES allows you to use file sharing links when sending documents to the agency as part of a supervisory activity.
    - Uploading Documents
      How to upload documents in SES.
    - Assigning Information Requests (IRs)
      The task of responding to information requests (IRs) can be delegated to participants on an exam.
    - Assigning IRs by Area for Review
      The task of responding to information requests (IRs) can be delegated to participants on an exam. Assigning IRs by AFRs allows for bulk assignment.
    - Responding to Supervisory Activity Information Requests
      The initial set of IRs accompany the SA when it is first sent to the company. The Company Lead can respond to the IRs or assign the IRs to company SA participants.
      - Adding Information Request Responses in Bulk
        How to add responses to many information requests at one time, queuing them up to be sent to the agency at a later time.
      - Reviewing SA Information Request Responses as Company Lead
        SA participants, other than the company lead, must send the drafted response for review. Once an IR is sent for review, it is removed from the list of IRs.
      - Sending an IR Response to the Agency
        Once the company lead has conducted the review or completed the initial draft response, the IR response can be sent immediately upon completion and need not wait until a set of responses is available.
      - Sending IR Responses to the Agency in Bulk
        Rather than responding to individual IRs, you can send IR responses that are in “In Review” or “Ready to Send” status to the agency in bulk.
      - Requesting the Agency to Send Back an Information Request
        The Company Lead on an SA can request that the examining agency send back an information request for updates. The company contributor assigned to the IR can also request the agency to send back the IR.
      - Searching IR Responses
        After a company has sent IR responses to the requesting agency, you can search through the responses by filename, keyword, response text, and QuickIR status.
      - Exporting a List of Information Requests
        You can export the list of information requests sent to your company to an Excel® spreadsheet.
      - Reviewing QuickIR Responses Sent to the Agency
        How to review information request responses sent by your company that were completed using the QuickIR feature. See chapter/QuickIR/topics/c_company_QuickIR.html for more information.
  - Responding to Loan Requests
    After an agency sends you loan requests, you can add responses to those loan request and assign those loan requests to other participants on your supervisory activity.
  - Transaction Requests for Companies
    Transaction requests in SES allow agency users to initiate and manage formal requests related to specific transactions during a money services business (MSB) examination. Unlike information requests or loan requests, which target broader data or document categories, transaction requests focus on obtaining evidence tied to individual transactions, supporting detailed analysis and issue identification throughout the examination lifecycle.
  - Responding to Agent Location Requests
    Explains how companies review and respond to agent location requests submitted by state agencies in SES, including providing or confirming agent location details, uploading supporting documentation, and submitting responses for review.
  - Matters Requiring Attention
    Matters Requiring Attention (MRA) are areas of concern which the examining or investigating agency expects to be addressed at the close of the Supervisory Activity. This section describes how to repsond to MRAs and, if you require more time, to request an extension of the due date.
  - Report of Examination
    The examining or investigating agency will present a Report of Examination (ROE) at the completion of the supervisory activity. Your company may be allowed to respond to the report.
  - Reviewing Closure Materials
    At the conclusion of a supervisory activity (SA) for your company, an agency can add comments or closure documents. If comments or closure documents are added to your company’s SA, they can be accessed on the Closure Materials tab for the SA.
  - QuickIR
    QuickIR is an SES feature that allows your company to browse through the standard information requests (IRs) in the State Examination System (SES) and prepare your responses to the IRs in advance of an upcoming examination of your company in SES.
- Managing Communications
  Learn about the Communication page in SES supervisory activities (SAs).
- Managing Interactions
  The Interactions page serves as a place where communication between the agency and company is captured. This includes emails, phone calls, meetings, physical mail and other miscellaneous forms of communication specific to the supervisory activity.
- SES Supervisory Activity Reports
  SES has several reports that allow you to view staff workload, plan assignments, identify supervisory activities with no examiners assigned, and view the progress or status of supervisory activites and responses to information requests.

Exporting a List of Information Requests

You can export the list of information requests sent to your company to an Excel® spreadsheet.

About this task

All active company participants on a supervisory activity can export a list of information requests.

Procedure

Navigate to your supervisory activity.
Click Information Requests.
Click the IR Details tab.
Scroll to the bottom of the list and click Export to Excel.

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.