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Getting Started
About SES and On-boarding Agencies and Companies.
Company Guide to Getting Started with the State Examination System (SES)
Get oriented with the key steps, resources, and topics companies need to begin using the State Examination System (SES).
Company Set Up in SES
Getting set up with State Examination System (SES) is simple. Prior to the start of an Examination, your company will receive two email notifications to log in and create a profile.
SES Company Enrollment
This article is intended to help companies understand the process for getting enrolled in the State Examination System (SES).

Getting Started
About SES and On-boarding Agencies and Companies.
- A Tour of SES
  A video overview of the State Examination System.
- SES Quick Start Guide for Companies
  The State Examination System (SES) is a one-stop-shop for financial services industry supervision that brings an agency’s entire engagement with companies onto a single platform, which in turn brings efficiencies to state supervision.
- Agency Guide to Getting Started with the State Examination System (SES)
  This guide provides information about adopting SES for your agency, onboarding your agency to the system, adoption timelines, SES training options, and SES Consumer Complaints,
- Company Guide to Getting Started with the State Examination System (SES)
  Get oriented with the key steps, resources, and topics companies need to begin using the State Examination System (SES).
  - About the State Examination System (SES)
    State Examination System (SES) was developed by the Conference of State Bank Supervisors (CSBS), the same organization behind the Nationwide Multistate Licensing System & Registry (NMLS). Just as NMLS supports the licensing process of state regulators and their licensed companies, SES is now supporting the Examination and supervision processes.
  - SES Home Page for Company Users
    The home page is the main page and the first page you will see upon logging into SES. The page is dynamic, and the features and commands available depend on user roles and permissions.
  - Company Set Up in SES
    Getting set up with State Examination System (SES) is simple. Prior to the start of an Examination, your company will receive two email notifications to log in and create a profile.
    - SES Company Enrollment
      This article is intended to help companies understand the process for getting enrolled in the State Examination System (SES).
    - Activating Your Okta Account for SES
      This section is intended to help companies understand how to activate and manage their Okta account as a part of the State Examination System (SES) enrollment process.
    - Registering with Google Authenticator
      SES uses multi-factor authentication. You can use Google Authenticator or Symantec VIP for MFA. This topic explains how to install Google Authenticator on your mobile device and associate it with your SES account.
    - Registering with Symantec VIP
      SES uses multi-factor authentication using either Google Authenticator or Symantec VIP. This topic explains how to install Symantec VIP on your mobile device and associate it with your SES account.
    - Logging in to SES for the First Time
      Once you have activated your Okta® account, and the company has access to SES, one of the first steps in the system is assigning the Supervisory Activity (SA) Contact and the Complaints Contact. This step only needs to be completed one time by the account administrator.
  - Creating an NMLS Account to Establish Your SES Account
    The State Examination System (SES) uses company account information and IDs from the Nationwide Multistate Licensing System & Registry (NMLS). To respond to an Examination or Complaint in SES, your company will need an SES account, which requires your company to have either an NMLS account or a Non-NMLS Entity Entity account.
  - SES Company User Roles
    Any given user in SES will have at least one Account Type User Role. In addition, a user may have a designation that grants them other abilities or limits them.
  - Appendix A: SES URLs, Emails, & Requirements
    State Examination System (SES) technology requirements, task and notification emails, and URLs.
  - Appendix B: Initial Notification Emails
    Refer below for samples of the initial notifications that new company users will receive regarding their account set-up.
  - Appendix C: SES Support Information
    Support phone number, support options, and hours of availability.

SES Company Enrollment

This article is intended to help companies understand the process for getting enrolled in the State Examination System (SES).

Important: A company CANNOT enroll itself in SES. A state regulatory agency must initiate the SES enrollment process for the company.

Step 1: Agency Invites a Company User on to SES

To enroll a company in SES, an agency invites a company user on to SES. The agency kicks off the process by creating the first company user in SES. It is assumed that the agency has the most accurate information about which individual at a company handles supervisory activities for that company.

Once the user is invited, the next step is for the company user to create an Okta account.

Step 2: Your Role - Check Your Email to Activate Your Okta® Account

As a new SES company user, you will receive an SES Welcome email with a link to create your Okta® account.

OKTA Welcome Email

Okta® is a two-step identity management service used by all users to access SES. Okta® uses multifactor authentication (MFA), increasing security. For example, if you choose to use the Okta® app, a six-digit soft token is available via your mobile device that must be entered into system along with your account credentials. You must activate your Okta® account to access SES.

Important: To complete this process, you need to either download or install Symantec VIP Access on your desktop or mobile device or install Google Authenticator (Help for Google Authenticator) to your mobile device.

Next steps

Activating Your Okta Account for SES
Setup multi-factor authentication:
- Registering with Google Authenticator
- Registering with Symantec VIP
Logging in to SES for the First Time

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.