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SES Reference
Reference documents and information about the State Examination System.
SES System Releases
Software releases of the State Examination System. The releases are labeled by state, commonwealth, and territory names.
Massachusetts Release: Company Enhancements
A list of all the company enhancements that are a part of the Massachusetts release.

SES Reference
Reference documents and information about the State Examination System.
- SES Policies
  State Examination System Policy Guide
- SES System Releases
  Software releases of the State Examination System. The releases are labeled by state, commonwealth, and territory names.
  - Massachusetts Release: Company Enhancements
    A list of all the company enhancements that are a part of the Massachusetts release.
- SES Terms of Use
  Terms of use for the State Examination System, for agency and company users.
- Downloads
  Supporting documents, forms, and company communication templates available for download.
- How an Investigation is Different from an Exam
  An Investigation and an Examination are types of Supervisory Activity. This topic lists the key ways that investigations differ from examinations.
- Milestones and the Supervisory Activity Workflow
  The workflow and its milestones are displayed on the supervisory activity's Summary page. There are seven milestones in total, and there are specific tasks to be completed in that phase of the supervisory activity.
- Areas For Review
  Details about Areas for Review
- Complaints Reference
  More information about complaints.
- SES SA Analytics User Guide
  How to use the SA Analytics tool for SES.
- Frequently Asked Questions
- SES Event Recordings
  Links to recordings of SES events, meetings, calls, and workshops.
- Technical Information
  Email notifications and handling, technical requirements, etc.
- SES Glossary
  Terms and phrases used in the State Examination System and their definitions.

Massachusetts Release: Company Enhancements

A list of all the company enhancements that are a part of the Massachusetts release.

Video Resources

Help Topic Resources

Creating Third-Party Users
Requesting to Add a Third Party User to a Supervisory Activity
Bulk Respond to Information Requests
SES Company Enrollment Process (for company users who don't have an account in SES)

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.