Adding Interactions

How to add a company interaction to a supervisory activity.

Procedure

  1. Navigate to your supervisory activity.

    Supervisory Activities button on the Main Menu
  2. Click Interactions.
    Interactions button
  3. Click Add Interaction in the top right.
    Add Interaction button
  4. Select the Interaction Type.
    Interaction Type list
  5. Fill in the Interaction Details.
  6. Upload any related documents.
    Please note the following restrictions with regard to file uploads in SES. It is recommended to use a ZIP folder or File Sharing Links when uploading large files or more than 25 files at a time.
    • File formats supported: SES will accept all file formats, but the following commonly supported file types are recommended: PDF, Word®, Excel®, CSV, ZIP
    • Max file size: 1 GB
    • For files larger than 1 GB1:
      • Use ZIP compression to reduce file to less than 1 GB1
      • Split the file into multiple smaller files
      • Use File Sharing Links.
    • Max no. characters per file name: 200
    • Max no. files per upload: 25, for uploads larger than 25 total files:
      1. Upload first 25.
      2. Select the Save Draft option in Available Next Actions then click the Save Draft button.
        Note: You may need to refresh the screen to see that the files have uploaded to the system.
      3. Return to the response screen to upload the next 25 files and repeat.
    • Total no. files: unlimited
  7. Click Save Interaction in the bottom right.
    Save Interaction button
1 For documents uploaded to the Interactions tab, the maximum file size is 25 MB.