Agency Permissions on Single-state and Multi-state Supervisory Activities

Compare the functions that agency user roles can perform on a single-state supervisory activity or as the lead or a participating agency on a multi-state supervisory activity.

Your permissions on a supervisory activity (SA) depend on whether it is single-state or multi-state and, for a multi-state SA, whether the user's agency is the lead agency or a participating agency. If an expected action is not available, use the following tables to confirm your role and agency position allow the action.

Information requests

Action	Single-state or lead agency	Participating agency on a multi-state SA
Add, update, or remove information requests before they are sent	All participants	Examiner and Examiner Reviewer
Cancel information requests	EIC and Staff User	Not allowed
Send initial information requests to the company	EIC and Staff User	Not allowed
Review responses and send an information request back after a response	All participants	All participants
Update due dates or send reminders	EIC and Staff User	Not allowed

Loan requests

Action	Single-state or lead agency	Participating agency on a multi-state SA
Add, update, or remove loan requests before they are sent	All participants	All participants
Cancel loan requests	EIC and Staff User	Not allowed
Send initial loan requests to the company	EIC and Staff User	Not allowed
Review responses and send a loan request back after a response	EIC, Staff User, Examiner, and Reviewer	Examiner and Examiner Reviewer
Assign or reassign loan requests	EIC, Staff User, and Reviewer	Staff User can assign unassigned requests or reassign requests to users in the same agency
Update due dates or send reminders	EIC and Staff User	Not allowed
Associate findings with loan requests	All participants	All participants
Recall loan requests	All participants	All participants

Transaction requests

Action	Single-state or lead agency	Participating agency on a multi-state SA
Add, update, or remove transaction requests before they are sent	EIC, Staff User, Examiner, and Reviewer	Examiner and Examiner Reviewer
Send initial transaction requests to the company	EIC and Staff User	Not allowed
Assign or reassign transaction requests	EIC and Staff User	Not allowed
Review responses	All participants	All participants

Matters requiring attention

Action	Single-state or lead agency	Participating agency on a multi-state SA
Add, update, or delete matters requiring attention	EIC, Staff User, Examiner, and Reviewer	All participants
Manage the MRA review workflow	EIC and Staff User	Not allowed
Send matters requiring attention to the company or cancel them	EIC, Staff User, and Package Assembler	Not allowed
Update MRA due dates	EIC, Staff User, and Examiner	Not allowed
Comment on matters requiring attention	EIC, Staff User, and Examiner	Staff Director
Send an MRA response back	EIC, Staff User, Examiner, and Reviewer	All participants
Accept or reject due-date extension requests	EIC and Staff User; an Examiner or Reviewer can act if that user created the MRA	Not allowed
Close matters requiring attention	EIC and Staff User	Team Lead

MRA classification on a multi-state SA

The lead-agency EIC can classify an MRA to determine which agency users receive the company's response.

Classification	Who receives the company's response
All Agencies	The EIC and Staff User participants from the lead agency
Agency Specific	The EIC and all SA participants from the selected agencies

Exam closure

Action	Single-state or lead agency	Participating agency on a multi-state SA
Enter or update closeout information	EIC and Staff User	Not allowed
Confirm that the agency is ready for closure	Not applicable	Each participating agency's Team Lead must confirm readiness
Close and lock the SA	Lead-agency Staff User assigned as a participant	Not allowed
Reopen the closeout form	EIC and Staff User	Not allowed