Requesting the Agency to Send Back an Information Request

The Company Lead on an SA can request that the examining agency send back an information request for updates. The company contributor assigned to the IR can also request the agency to send back the IR.

About this task

After an IR response has been sent to the agency and before the Report of Examination (ROE) has been sent to the company, the Company Lead or the assigned Contributor can request the agency to return the IR for modification. An IR with a green check mark in the status column has been sent to the examining agency. You can click on the IR ID to view the details and request it to be sent back, or you can click the Action menu in the left column and select Request IR to be Sent Back.

Procedure

  1. Navigate to your supervisory activity.

    Supervisory Activities button on the Main Menu
  2. Search for and select the SA ID you would like to access.

    supervisory activity ID
  3. Click Information Requests.

    Menu: Information Requests option
  4. Click the IR Details tab.

    Screen capture of Information Request Details tab
  5. For any IR with a green check mark in the Status column you can:
    1. Optional: Click the IR ID to view the details of the IR and click the Request IR to be Sent Back button.

      Screen capture showing the Request IR to be Sent Back button on the IR Details Screen
    2. Optional: Click the Action menu in the left column and select Request IR to be Sent Back.

      Screen capture showing the Request IR to be Sent Back on the Action menu
    The Request Information Request to be Sent Back page is displayed.
  6. Type a Reason for Request.
  7. Click Submit Request.

    Screen capture of the blue Submit Request button at the bottom right of the screen

Results

An email is sent to the agency notifying them of your request.

If the agency sends the information request back:
  • The IR ID on the IR Details tab is displayed in red with a circular arrow beneath, indicating it has been returned.

    Screen capture of the IR Details tab, showing an IR that has been sent back to the company.
  • The Status is changed from a green check mark to a clock icon, indicating the IR is in progress.
  • The IR Insights tab Status Summary is updated to show the new number of IRs in progress to include the IR(s) returned to you.

    Screen capture of the IR Insights tab