Entering Subject ID
Use this search option when you know the Company SES ID, Nationwide Multistate Licensing System & Registry (NMLS) ID, Entity Tracking Number, or State License Number for the subject.
About this task
Note: Users with the Complaint Supervisor and Complaint Manager roles
can search for the subject of a complaint. See SES Agency System Roles & Consumer Complaints Roles for more information.
Procedure
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Click Enter Subject
ID.
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Select Company, Branch, or
Individual.
- Company: allows you to enter Company SES ID, NMLS ID, Entity Tracking Number, or State License Number.
- Branch: allows you to enter the NMLS ID.
- Individual: allows you to enter the NMLS ID or the individual’s name.
Note: Regardless of whether you are entering a complaint for a company, branch, or individual, the complaint is ultimately tied to the company’s record. The company is sent the information requests and can respond to the complaint; individuals do not need to create an SES account. - Confirm the entity’s details.
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Click Enter Complaint.
Proceed to Entering a Complaint