Canceling Information Requests for a Complaint
You can also cancel Information Request (IR) that are no longer applicable. A notification is sent to the company for this action.
Procedure
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Navigate to the complaint.
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Click Information Requests.
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Click the IR ID hyperlink for the
desired IR in a “Sent to Company” status.
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Click Cancel Information Request.
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Click Cancel Information Request.
Note: The company will no longer be able to respond to the information request.The company is sent a notification that the information request was canceled.