Procedures and Information Requests are also classified as core or non-core.
Note: These are the SES home page commands available to staff users
and staff directors:Figure 1. SES home page commands available to staff users and staff
directors1
Note: These are the SES home page commands available to examiners:Figure 2. SES home page commands available to examiners
The Library page is displayed with the
Procedures tab selected by default.
To find a library item:
Click on the appropriate tab at the top.
Optional: Type the Library ID and click
Search.
Optional: Scroll to the bottom of the page and navigate to
the next page until you find the Library item.
Optional: Click Show
Filters, and select the appropriate filters to limit the
list, click Search,
then scroll and navigate through the pages until you find the desired
Library item.
Note: The available filters vary depending on the Library Item
type.
Click the Library
ID of the desired Library item.
The Library item opens in the Libray list
area.
To return to the list of Library items, click the parent breadcrumb at the
upper left corner of the Library Item Detail screen.
1 Note that Manage Complaints is only available to users
with Complaints Access permission in their user profiles. See Updating Agency User Roles
2 Note that Manage Complaints is only
available to users with Complaints Access permission in their user profiles. See
Updating Agency User Roles
Need More Help?
Agency users, please visit the Secure Portal for phone and email contacts. Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.