Responding to Matters Requiring Attention

After an agency sends you Matters Requiring Attention (MRA) for a supervisory activity (SA), you can review the MRAs and send a response.

About this task

The MRA functionality refers to the section of SES that state regulators can use to track issues and concerns that the agency expects a company to address at the conclusion of an Examination or Investigation. Regulators may also use this tool to communicate with the company.

Note: You can request a due date extension for an MRA. See Requesting an MRA Due Date Extension for more information.


  1. Navigate to your supervisory activity.

    Supervisory Activities button on the Main Menu
  2. Click MRA.
    Select MRA from the Menu Bar
  3. Click View Details icon for the desired MRA.
    Note: You can search the grid by MRA ID. You can also filter the grid by AFR and Associated Findings.
    MRA Details View
  4. Click Respond to MRA.

    Respond to MRA command
  5. Enter your response.
  6. Upload any necessary documents.
    Note: See Uploading Documents for details on uploading documents.
  7. Select whether to Restrict View.
    Note: By selecting Restrict View, only the company lead and the participant that drafted the response to the MRA can see the response and supporting documentation. Other company participants in the SA will be prevented from viewing the response. All participating regulators on the SA can see the response once it is sent to the agency.
  8. Select the desired Next Action:
    • Save the response
    • Mark the response as complete
    • Send the response to the agency