Non-Core Areas for Review for Debt Exams

If a user with an EIC profile is starting a debt exam and wants to include all the standard non-core information requests, below are the areas for review they should include:

  • Audit
  • Business Model and Organizational Structure
  • Collections
  • Complaints
  • Compliance and Internal Controls and Routines
  • Consumer Reporting
  • Error Resolution and Consumer Inquiries
  • Financial Condition—Asset Quality
  • Financial Condition—Capital Adequacy
  • Financial Condition—Earnings
  • Financial Condition—Liquidity
  • Financial Condition—Sensitivity to Market Risk
  • Information Technology and Cyber Security
  • Management and Board
  • Licensing Prior Examination, Enforcement History
  • Payment Processing
  • Permissible Investments, Bank Accounts, Safety & Soundness
  • Policies and Procedures
  • Service Provider Oversight
  • Training Program