C-D

SES Glossary of terms, C-D.

Close Out

Part of a Milestone. It occurs when the company responds to the report of examination and the EIC fills out the close out form.

Closed

Part of a Milestone. It occurs when the examination of a company concludes. No actions can be taken on the supervisory activity once it is closed. However, the company can still respond to the MRAs.

Company SES ID

Unique identifier for a company in SES.

Complaint

A submission from a consumer that express dissatisfaction with, or communicate suspicion of wrongful conduct by, an identifiable entity related to a consumer’s personal experience with a financial product or service.

Component Rating

Findings include any conclusion, observation, or record generated during the course of an examination that an examiner determines is noteworthy and of importance to the examination. This includes exceptions (adverse findings).

Core

Core and non-core labels are attributes associated with information requests and procedures that control whether these items will be automatically retrieved from the library and inserted directly into an exam record given the exam’s business activities and scope selections.
The core designation can be applied to both standard and agency-specific procedures and information requests.
  • CSBS staff, with guidance from the appropriate governing bodies, manage the scope types for the standard IRs and procedures.
  • Agencies manage the scope types for their own state-specific library items.
Core Information Requests are automatically pulled on to an exam or investigation once scope is marked complete. Core procedures are automatically pulled on to an exam or investigation once the supervisory activity is moved to the “In-Flight” milestone. Attributes the system uses to make this determination:
  • Scope Type
  • Business Activities
  • AFR

core

Custom Information Request

Custom information requests that reside in a specific agency’s Library to use during an examination.

Desk Review Scope

Short review of a company with minimal to no loan volume and new licensees. Requires very few to no information requests – agency relies on what it has on file or what is in NMLS.

Drafting

Part of a Milestone. The report of examination is drafted, reviewed, and the report package is assembled.